Displaying items by tag: HR
Creating and Implementing a Quality Control & Mystery Shopper Program
BostonCoach
All Transportation Network
It’s essential to know what your employees are doing when you’re not looking; even the best managers have problem employees who hide their bad behaviors well. By implementing some simple, inexpensive programs and new technologies, you can cultivate some valuable data that lets you see your employees’ service through the eyes of your customers.
How to Compensate and Motivate Employees: Including Chauffeurs, Reservations, Dispatch, Sales, and Other Office Staff
Grace Limousine and The LMC Group
Data derived from a recent survey (conducted by Chauffeur Driven and The LMC Group) of a broad range of operators is the foundation for this session, which teaches you how to make sure your entire staff is compensated in a way that makes them want to work harder … and smarter. It’ll provide the perfect benchmarking tool and each employee type is addressed.
Building a Healthy Work Environment & Effectively Handling Critical HR Issues
Workforce
Development Group
Reston Limousine
Learn how to flush out toxic drama at the office and create a more productive working environment with this workshop. Encourage innovation, increase productivity, and improve morale by determining who works best in what role and delegating tasks appropriately.