Displaying items by tag: customer service

2013 State of the Industry
David Seelinger
Empire CLS

As one of the industry’s most progressive-thinking and technologically savvy business leaders, Seelinger will inspire you as much as he will educate and challenge you to look at the industry through a different lens. Over the last 33 years, Seelinger has built EmpireCLS into one of the largest networks in the country, providing safe transportation in over 700 cities worldwide, thanks to a blend of excellent customer service, environmental efficiency, and cutting-edge technology.

Building a Healthy Work Environment & Effectively Handling Critical HR Issues
Randi Busse
Workforce
Development Group
Tony Simon
Reston Limousine
 

Learn how to flush out toxic drama at the office and create a more productive working environment with this workshop. Encourage innovation, increase productivity, and improve morale by determining who works best in what role and delegating tasks appropriately.

Optimizing Your Business for Greater Profitability
Stuart Rothstein
SMARTCars Intelligent Chauffeured Transportation
Michael Lindsey
Lindsey Limousine
 

A minor tweak here and there can really impact your bottom line. This seminar teaches you how analyze all areas of your company and enjoy real savings to drive bigger profits into your pockets. You’ll be surprised how much money is right there on the table in front of you.

Training and Empowering Your Sales & Reservations Staff
Randi Busse
Workforce Development Group
Lenore D'Anzieri
Driving Results
 

Build a “customer-centric team” capable of taking the ball and scoring BIG points. This session helps you develop ongoing training tools and Customer Relationship Management skills – allowing your company to consistently provide exemplary service, while dramatically increasing efficiency and improving your bottom line.

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